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Orchestrated Delivery

“Unify and synchronize management of your IT delivery, its resources to create  
high-performance outcomes”​

Orchestrated Delivery

Orchestrated Delivery

Orchestrated Delivery

The need for ORCHESTRATED DELIVERY across human and digital workforce is driven by several factors and refers to the unified management of IT delivery, its resources to create and streamline high-performing end-to-end IT outcomes. ORCHESTRATED DELIVERY helps to manage complex tasks and workflows across human and digital workforce.
In essence, ORCHESTRATED DELIVERY aims to remove inefficiencies to save time, resources, and improve the time to market for an organization.
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Capabilities

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Digital Workforce

Goal is on automating and streamlining different tasks related to delivery. This includes testing, deployments, database provisioning, and even networking.

High-performance Adaptation

The goal is to support scalable, reliable, and distributed high-performing workforce, which is crucial in today’s multi-cloud, multi-stack, cross-domain systems. 

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Key Results

Focus is to identify the root cause of delays, overruns, underruns, or failures, which can drastically improve outcomes.

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Digital Studio

A digital studio is a versatile space that combines technology and creativity to produce a wide range of digital content.A digital studio serves as a hub for various creative and technical processes, bringing together skills in technology, design, and marketing to produce high-quality digital content.

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High-performance Adaptation

The goal is to support scalable, reliable, and distributed high-performing workforce, which is crucial in today’s multi-cloud, multi-stack, cross-domain systems. 

02

03

Key Results

Focus is to identify the root cause of delays, overruns, underruns, or failures, which can drastically improve outcomes.

Digital Workforce

DIGITAL WORKFORCE is a team of software BOTs (robots) that work in tight alignment and cooperation with human employees to accomplish repeated processes.
  • These BOTs, also known as DIGITAL WORKERS, are trained to perform specific tasks or processes.
  • They leverage artificial intelligence capabilities, like machine learning, robotic process automation (RPA) and natural language processing, to execute a sequence of tasks within a given workflow.
    • Digital workers can handle everyday business processes like data entry, invoicing, or system queries.
    • By taking over systematic processes that humans follow, they free up human employees to do more high-value work.
  • This allows companies to reallocate their workforce to more strategic tasks.
For example, a digital accounts payable worker may be able to autonomously perform parts of three traditional job roles — customer service representative, billing agent, and cash applicator or dispute resolver — to complete an Order to Cash (OTC) process.

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Service Offerings

Orchestrated Delivery

High-performance adaptation - Creating a high performing team

Complex Task suitable for High Performing Teams​

Does the complexity and criticality of this task necessitate diverse skills and collaborative problem-solving, and will it benefit from the unique dynamics of a high-performing team?​
NiVRT assists in qualifying whether customers require a high-performing team (HPT) or just a regular work group for their tasks.

We focus on analyzing the complexity, criticality, and interdependency of tasks to ensure these are appropriately matched with teams that have the necessary diverse skills.​ ​

Requirements:​

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  • Complexity: ​Requires diverse skills, innovative thinking, and collaborative problem-solving.
  • Criticality: ​The task's importance to the organization's goals enhances team motivation.
  • Duration: ​Long enough to develop team dynamics, yet time-bound to maintain focus.
  • Interdependence: ​The task should require members to rely on each other's skills ​

Clearly defined Team Leadership and Roles​

Do the team members possess clearly defined roles, complementary skills, and the ability to adapt and empower each other to meet the evolving needs of the task and team?​
NiVRT emphasizes leadership development, helping to define clear roles and responsibilities within the team. ​

NiVRT ensures that team members’ skills are complementary and coach leaders to adopt adaptive and empowering leadership styles, creating an environment where each team member can effectively contribute and grow.

Requirements:​

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  • Clearly Defined Roles: Ensuring no overlaps or gaps in responsibilities.​
  • Complementary Skills: ​A mix of technical, creative, strategic, and interpersonal skills.
  • Adaptive Leadership: Leadership that can flexibly adjust strategies as team needs evolve.​
  • Empowerment: ​Leaders empower team members to make decisions within their domain.

Defined Team Process and Cadence​

Is there a clear, structured process for task completion, including defined milestones, regular meeting cadences, and established guidelines for effective collaboration and communication?​
NiVRT advises on setting up efficient team processes. We collaborate with teams to establish structured workflows, clear milestones, and consistent meeting schedules. ​

Our approach aims to streamline communication and optimize collaboration, with performance metrics implemented to track and improve team productivity..

Requirements:​

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  • Defined Work Process: ​Clear milestones and deliverables.​
  • Regular Meetings Cadence: Balance between formal progress checks and informal check-ins.
  • Collaboration Guidelines: Encourage open communication, constructive feedback, and conflict resolution.
  • Performance Metrics: Established metrics to track progress and identify areas for improvement.​

Activities to drive Team Trust and Personal Accountability ​

Has the team invested in building trust through activities that promote open communication, psychological safety, and personal leadership, and do they recognize and respect the diverse contributions of each member?​
Recognizing the critical role of trust in high-performing teams, NiVRT engages in activities and workshops designed to build trust, promote psychological safety, and encourage open communication. ​

We stress the importance of recognizing individual contributions and respecting diverse viewpoints, cultivating an environment where every team member feels valued and integral to the team’s success.​

Requirements:​

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  • Investment in Trust-Building: Regular team-building activities and open discussions.​
  • Personal Leadership: Encouraging self-awareness and emotional intelligence among members.​
  • Psychological Safety: ​Creating an environment where team members feel safe to express ideas and concerns.
  • Recognition and Respect: Acknowledging individual contributions and respecting diverse viewpoints.within their domain.​

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NīVRT is all about – helping businesses introspect themselves with customer success principles and then to advance their workforce with unique search, assessment, readiness & orchestration skills to deliver exceptional outcomes to accelerate success and inspire continuous transformation. And transform by providing solid foundation with rightful insights, resources, frameworks, delivery & operational excellence, layered with advanced technologies to build architecture led by Human Experience leveraging AI Empowerment (Data & AI) and Art of the Possible to create custom solutions and outcomes.

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