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Human Experience

Creating better experiences using technology, methodology, data, creativity and inovation.

  • Change Management-led Adoption
Human Experience integrated design methodology

Unrelenting Focus on Customer Success and Accelerating Value​

We take a customer-centered, design thinking approach to product and data design engagements, ensuring we understand customer needs and balance these with business goals and technical feasibility. We work collaboratively and iteratively with Client stakeholders and representative end customers to validate and refine our design directions.​

Capabilities

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Human Experience

Human Experience Offerings

  • HX-Centered UI/UX Design​
  • Customer Journey Mapping​
  • Service Blueprinting​
  • Persona Development​
  • Voice of Customer (VoC) ​
  • Sentiment Analysis​
  • Organization Readiness​
  • Workforce Enablement​
Human Experience solutions for customer success

Integrated Human Centered Design Approach​

Change Management & Strategic Communications

Our Blogs

“It’s tough to deliver lasting change when your organization is perfectly designed for a world that no longer exists.”

Human Experience (HX) Services​

Transform ideas into Smart solutions

  • Experience Modeling​
  • Story Mapping
  • HX Journey Mapping
  • Service Blueprinting
  • Rapid Prototyping
  • Employee Retooling/Training
Human Experience HX
Human Experience Customer Success

Get in Touch

NīVRT is all about helping businesses introspect with customer success principles to then advance their workforce with unique assessment, readiness & orchestration skills to deliver exceptional outcomes. Transform with foundational insights, frameworks, delivery & operational excellence, all layered with Human Experience design and Data & AI Empowerment to drive desired outcomes and “future proof” your business.

© 2023-2025 NīVRT. All rights Reserved, Privileged, Confidential​