NiVRT, driving transformative change, is expanding its footprint by offering world-class out-of-the-gate training programs. Building on years of success in optimizing business processes and technology, NiVRT is now providing cutting-edge learning and development solutions designed to equip professionals with the skills needed to thrive in today’s rapidly evolving digital landscape. And thanks to this disruptive […]
Last week Dec 4-5, 2024, NīVRT delivered two-day workshop, Building Trusted Relationships with Clients, for one of the leading fund administration providers in the industry, Piedmont Fund Services. This training brought together all Piedmont employees focused on client and investor relations success, and the results were nothing short of remarkable. Piedmont Fund Services has built its reputation on delivering […]
In the ever-evolving landscape of artificial intelligence, traditional GenAI, use-case specific solutions have mainly focused on delivering streamlined, “vanilla”, results. Typically, GenAI based bots review documents, often generating summaries that are uniform, devoid of detailed context, lack proper citations, and are prone to errors such as hallucinations. As the AI journey progresses, it is evident […]
Just as Clark Kent would jump into a phone booth and come out wearing a cape to take on the World as Superman. Today’s knowledge worker can take advantage of human-centered AI to amplify and augment, giving them “super-powers” to face nearly any work-related challenge. If you follow the news and headlines you see a […]
Greetings, dear readers! – Exciting insider scoop alert! Quick question, do you have a favorite tool in your toolbox? For Convin.ai, that game-changer is NiVRT! Convin’s Enchanting Journey with NiVRT In its early stages, Convin.ai success story faced challenges typical of a young company. With a Customer Success function just over a year old the team grappled […]
Greetings, dear readers! Today, we delve into the captivating story of DataLemur’s collaboration with NīVRT, a journey that transcends the ordinary and ventures into the extraordinary DataLemur growth strategy. We joined forces in June 2023 to grow the impact DataLemur’s had on the SQL & Data Science community Ace Data & SQL Interviews platform. Challenges […]
Hey there, my friends! Picture us in a cozy cafe, the scent of freshly brewed coffee enveloping us. Imagine I’m about to share a secret—a secret that can ignite any business’s success with NīVRT’s Customer Success advisory services. Today, I am recounting the exhilarating journey of NīVRT, since we started in April 2023. Grab your brew, get […]
Today’s Relationship Delivery Work Centers (RDWC) providing managed Early Warning System for Customer Success (EWS) service need to have latest and detailed information about their customers’ key products, their delivery performance attributes and targets to provide proactive alerts whenever their buyers and subscribers need special care and special attention or are about to churn. This […]
Problem Statement Today’s CcaaS (Contact Center as a Service) need to have latest and detailed information about their customers, who are the users (i.e., the product companies) – their products, their services, their capabilities, their feature sets, the products, the services, the capabilities, and the feature sets that have been sold to their buyers and […]
On March 18th, 2023, I kick-started a new chapter in my life and a venture – NīVRT™, with a mission to lead and provide “Customer Success out-of-the-box for small-mid size cloud services companies (aka SaaS) and for them to retain customers and grow revenue by providing solid foundation for Customer Success with governance, operational, execution blueprint […]
