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CUSTOMER SUCCESS​

  • Value Proposition
  • Capabilities
  • Service Offerings
  • Let’s Connect​

In a market where customer expectations are continually rising, training in customer success is essential for building strong, lasting relationships. This training area covers strategies to enhance customer satisfaction, retention, and support. By focusing on customer success, organizations can improve loyalty, reduce churn, and increase lifetime customer value. This area is critical for modern companies aiming to create exceptional customer experiences and differentiate themselves in a competitive landscape.​

Examples of curriculum and trainings in this area:​
  • Building Customer Loyalty​
  • Customer Relationship Management​
  • Effective Customer Communication​
  • Customer Success Metrics and Analytics​
  • Onboarding and Implementation Success​
  • Upselling and Cross-Selling Strategies​
  • Handling Difficult Customers​
  • Customer Feedback and Insights​
  • Proactive Customer Support​
  • Building a Customer-Centric Culture​

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ADVANCED SEARCH & STAFFING

  • Dedicated Account Manager​
  • Dedicated Recruitment Team​

150+ strong recruitment team​

  • Contract/Temporary Staffing
  • Contract-to-Hire Staffing
  • Turnkey Staffing (outsource)

Exhaustive 200,000+ profiles in India1

  • AI powered search
  • Service Level Commitments
  • Secret Sauce

Immediate placements esp. hot Microsoft Technology skills, compliance skills

  • Developers
  • Data (BI, Visualization)
  • Automation
  • Cloud
  • IoT
  • AI & ML
  • 800+ projects/year
  • 15K projects
  • 95% offer acceptance
  • 8-12 hours sourcing

Solutions

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NīVRT is all about – helping businesses introspect themselves with customer success principles and then to advance their workforce with unique search, assessment, readiness & orchestration skills to deliver exceptional outcomes to accelerate success and inspire continuous transformation. And transform by providing solid foundation with rightful insights, resources, frameworks, delivery & operational excellence, layered with advanced technologies to build architecture led by Human Experience leveraging AI Empowerment (Data & AI) and Art of the Possible to create custom solutions and outcomes.

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