Orchestrated Delivery

The need for ORCHESTRATED DELIVERY across human and digital workforce is driven by several factors and refers to the unified management of IT delivery, its resources to create and streamline high-performing end-to-end IT outcomes. ORCHESTRATED DELIVERY helps to manage complex tasks and workflows across human and digital workforce.

In essence, ORCHESTRATED DELIVERY aims to remove inefficiencies to save time, resources, and improve the time to market for an organization.

Capabilities

01 Digital Workforce

Goal is on automating and streamlining different tasks related to delivery. This includes testing, deployments, database provisioning, and even networking.

High-performance Adaptation

The goal is to support scalable, reliable, and distributed high-performing workforce, which is crucial in today’s multi-cloud, multi-stack, cross-domain systems.

02

03 Key Results

Focus is to identify the root cause of delays, overruns, underruns, or failures, which can drastically improve outcomes.

Digital Workforce

DIGITAL WORKFORCE is a team of software BOTs (robots) that work in tight alignment and cooperation with human employees to accomplish repeated processes.

These BOTs, also known as DIGITAL WORKERS, are trained to perform specific tasks or processes.
They leverage artificial intelligence capabilities, like machine learning, robotic process automation (RPA) and natural language processing, to execute a sequence of tasks within a given workflow.

Digital workers can handle everyday business processes like data entry, invoicing, or system queries.
By taking over systematic processes that humans follow, they free up human employees to do more high-value work.

This allows companies to reallocate their workforce to more strategic tasks.

For example, a digital accounts payable worker may be able to autonomously perform parts of three traditional job roles — customer service representative, billing agent, and cash applicator or dispute resolver — to complete an Order to Cash (OTC) process.

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NīVRT is all about – helping businesses introspect themselves with customer success principles and then to advance their workforce with unique search, assessment, readiness & orchestration skills to deliver exceptional outcomes to accelerate success and inspire continuous transformation. And transform by providing solid foundation with rightful insights, resources, frameworks, delivery & operational excellence, layered with advanced technologies to build architecture led by Human Experience leveraging AI Empowerment (Data & AI) and Art of the Possible to create custom solutions and outcomes.

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Orchestrated Delivery